iDo-IT offers iPhone and iPad Repairs on-site in the heart of Brisbane and Adelaide.

FAQ's

Usually it takes between 1-2 business days to arrive at our location when using the Express Post service. We will conduct the repair the day we receive your iDevice and put in return post (the same day). We suggest you check out the Australia Post “Postage Calculator” which will tell you the estimated postage time.

http://auspost.com.au/apps/postage-calculator.html

The turn around time on most repairs (in house or technician call out) is 20 minutes. We will keep you updated if there is any delay to the service and we will keep you informed.

We provide a 365 day warranty against any defects (LCD and touchscreen separation, LCD burn marks, loss of sensitivity) or failure of parts post repair (LCD burn out, home button not responding, ear piece failure). All of the iPhone and iPad parts we use are tested to an extremely high standard.

Before we send or give your iDevice back, we run a series of tests to ensure it is in 100% working condition. The warranty is void if any third party is involved with the iDevice at any time after we have assembled or repaired your iDevice.

Our warranty does not cover "Operator Error" (if the device is dropped or damaged in anyway by the operator/ customer).

Upon the customer collecting their iDevice and leaving the iDo-it iPhone and iPad repair premises, the customer accepts the repair is complete and in 100% working order. The customer accepts full responsibility for their iDevice and any damage that may occur to the iDevice once it leaves the iDo-it premises.

Any damage to the screen, in specifically as a result of mishandling, excessive force, human interference or water damage, will not be covered under our warranty.

We accept cash, bank deposit, money order and all major credit cards through the use of PayPal. PayPal is our preferred method of payment as it is the most secure online payment system. We understand the importance of security, it is a value we hold highly. When its time to settle your account, simply log on to your PayPal account and send us the outstanding balance. PayPal details will be supplied to the customer once the customer has confirmed their intention to pay via PayPal.

We strongly advise that you do a back up of your iPhone or iPad before you get the repairs done. Unfortunately we do not take responsibility for the data on your iDevice. If you are unsure of how to backup your iPhone or iPad, see the link below.

http://support.apple.com/kb/HT1766

If you are unable to back up your iDevice, the iDo-it team member will be happy to take a temporary backup for a small fee.

We specialise in all current iPhone models including the iPhone 3G, iPhone 3GS, iPhone 4G, iPhone 4S, iPhone 5, iPhone 5C and the iPhone 5S. We also repair iPad 2, iPad 3, iPad 4, iPad Air (5) and the iPad Mini. Simply use our Contact Form to enquire.

This link redirects you to our contact form

Contact Us Form http://auspost.com.au/apps/postage-calculator.html

A repair performed on any of Apple's products will void the manufacturers warranty. However at iDo-it we offer our own 12 month warranty on all of the parts utilised in our services.

Simply turn your device over and on the rear there will be the word "Model" followed by one of the below model numbers.

Device Version Model 1 Model 2 Model 3 Model 4
iPhone 3G A1303      
iPhone 3GS A1241      
iPhone 4G A1332 GSM A1349 CDMA    
iPhone 4S A1387      
iPhone 5 A1428 A1429    
iPhone 5C A1456 A1507 A1529 A1532
iPhone 5S A1453 A1457 A1533  
iPad 1 A1219 Wifi A1337 Wifi Cellular    
iPad 2 A1395 Wifi A1396 Wifi Cellular A1397 Wifi Cellular  
iPad 3 A1403 Wifi Cellular A1416 Wifi A1430 Wifi Cellular  
iPad 4 A1458 Wifi A1459 Wifi Cellular A1460 Wifi Cellular  
iPad Air A1474 Wifi A1475 Wifi Cellular    
iPad Mini A1432 Wifi A1454 Wifi Cellular A1455 Wifi Cellular  

Send us an email to info@iDo-it.com.au or contact us using our contact form which can be found by following the link below.

Contact Us Form

iDo-it iPhone and iPad Repairs Australia has a Terms and Conditions page updated regularly. See the link below:

Terms and Conditions